WooCommerce Support & Maintenance services

Investing in a professional support and maintenance plan is the smart choice for any WooCommerce store owner.

Online shop development, and support services
Hire a website maintenance company

Why do you need a WooCommerce Maintenance plan?

In today’s digital age, having a website for your business is no longer an option, it’s a necessity. WooCommerce is one of the world’s most popular eCommerce platforms. It offers a range of features and functionalities that make it easy for businesses to sell their products online.

Basic features of a maintenance plan

Hiring a company that specializes in WooCommerce support & maintenance services can be extremely beneficial for your business. You will gain a team of experts who are well-versed in all aspects of WooCommerce, including:

  • updates,
  • security,
  • and functionality.

They can help ensure that your online store is always up-to-date with the latest software and security patches, which can help prevent security breaches and other issues.

Other crucial aspects of a WooCommerce maintenance plan

In addition to security and updates, a WooCommerce maintenance plan can also help ensure that your website is optimized for speed and performance. This is crucial for e-commerce websites, as slow loading times can lead to a loss of sales and customers.

With a WooCommerce maintenance plan, you can rest assured that your website will always be running smoothly and efficiently, which can help increase your sales and revenue.

Maintenance tasks

What’s included in eCommerce store maintenance & support services?

Check out what our WooCommerce developers can do for you with our eCommerce site maintenance & support services. We provide our customers with comprehensive website maintenance packages to ensure that your eCommerce store runs smoothly and efficiently.

plugin updates

Plugin updates

WooCommerce is a plugin so it only makes sense that we update all plugins as part of your 👉WordPress site maintenance services 👈. By running plugin updates you get the newest versions which will ensure better security and new features. Plus it will increase the compatibility of plugins with your website.

testing check out procedures

Testing out checkout processes

WooCommerce sites need to have well-performing checkout processes. Our developers can manually test out checkout processes by clicking through your WooCommerce shopping cart. Moreover, they can create an automation test that will run through your checkout process as often as you need it.

Security

Security scans & malware removal

Another key feature of website maintenance services is boosting online shop security. Our software engineers install & run security scans. These security scans can also work in the background. Our developers will also remove malware so it doesn’t damage your shop. Moreover, our developers will write additional code to boost shop security.

Expanding store & adding new features

Expanding your store & adding new features

Online stores are constantly growing and this means that you may need to add new features to keep up with customer demands. Moreover, with every update and upgrade you will find your WordPress website will gain new features. Lastly, our web developer can help you expand your store by adding new content, animations, etc.

Server monitoring

Server monitoring

Another part of web maintenance services is server monitoring. Our WooCommerce developers will observe the uptime and downtime of your eCommerce store. They will be able to observe if anything affects the speed & performance of your online store. Programmers can detect and fix any issues before they affect user experience.

Website performance & fast loading

Boost online shop speed & performance

Lastly, and most importantly we ensure that your online shop is fast loading and has optimal performance. Our developers have a checklist to ensure 👉 speed optimization and performance optimization 👈 for your WooCommerce shop. Both these aspects will boost your Google rankings and earn you more customers.

Quick-loading online stores

Why do you need to optimize your online store?

If you are running an online WooCommerce store, then you need to optimize it for speed and performance. Doing so will help you improve your website’s visibility on search engines, reduce bounce rate, and increase sales.

Reducing the bounce rate is key. As the bounce rate is how quickly a visitor enters and leaves your site. You want the visitor to remain on your site for as long as possible and visit multiple web pages. One way to do so is by increasing your shop’s loading speed. This will make clicking through and ordering services/products on your shop fast and easy. Moreover, a fast online shop will rank higher on Google and that will most likely lead to an increase in sales.

👉 Optimizing your WooCommerce shop 👈 can be done through a number of methods such as:

  • compressing images,
  • caching content,
  • minifying HTML and CSS files,
  • and setting up Google Analytics.

By doing these steps correctly, you can ensure that your website loads quickly and efficiently. Both of which will result in a better user experience. This in turn will lead to more conversions and higher sales for your business.

Ensure fast & secure payment processes

Setting up automation testing for checkout procedures

Automation testing

Automation testing is becoming an increasingly popular tool for many e-commerce stores. It enables them to quickly and accurately test their checkout procedures, payment processes, and other aspects of their WooCommerce shop. Automation testing can help reduce the time and effort needed to manually test each process, ensuring that customers have a smooth, secure checkout experience.

testing payment processes

We can develop automation tests for payment processes that can run as often as you need. Our developers can supplement these tests by also manually checking your procedures from time to time during cyclical support hours.

benefits of testing check out procedures

There are a few benefits of setting up automation testing for the checkout procedures on your WooCommerce shop include:

  • you can quickly identify any potential issues with payment processes or other aspects of your store before they become a problem for customers.
  • you can be sure that your store is running smoothly and securely at all times.

Both of which can lead to more sales and an influx of potential clients.

Better site speed equals more business

eCommerce store speed optimization statistics

The faster your online shop loads the rate of conversions goes up. If your shop is slow loading and has overall poor performance, you will have significantly fewer conversions. This second statement can greatly impact your business and lower sales.

We created a chart based on statistics provided by Queue-it which shows that a site that loads in one second or less has higher conversion rates than a shop that loads in 2 or 3 seconds. And definitely more than a shop that loads in 4 seconds.

According to ContentKing, Amazon has done a study in which they show that for every 100ms that is added to page load time costs them 1% in sales. For such a big company this can mean millions of dollars lost. But it is definitely something to think about even if you are a small shop owner.

WooCommerce shop Speed & conversion
eCommerce website support services

Our WooCommerce maintenance process

We have experience working with clients from all over the world, and we currently have contracts with multiple businesses maintaining their WooCommerce shops. Thanks to our extensive experience working on supporting online stores of different sizes and with different needs, we’ve been able to create a customizable approach that makes our clients happy:

1 First

Initial contact with WooCommerce maintenance specialist

When you first contact us, we listen to you to best understand your website maintenance needs. We can help you pick a website maintenance plan that is best suited for your WooCommerce store. Also, we will help you narrow down the number of additional hours that you will need for small website edits. Once we understand your needs and know that they can be met on our side. We sign a contract with you.

2 Second

Access to our customer & developer communication tools

The next step is to onboard you to our communication and organizational tools. We give our customers access to Slack and ClickUp. Using Slack you can communicate directly with our developers, QA testers, and project manager. While ClickUp gives you the ability to create tasks for our development team to do. You can also assign priority to these tasks from none to urgent, depending on your project needs.

3 Third

We check out the health of your eCommerce shop

The next step involves our team checking out the health of your WooCommerce store. First & foremost we check if your online shop is properly optimised. Are the pages on your store fast-loading? Additionally, we check if there are any security issues.

4 Fourth

We set up a staging site along with a testing & local environment for your store

Now, our developers can set up a staging site where all updates, support services, and maintenance services will be done before moving everything to production. At this time they will also set up a testing and local environment for your shop.

5 Fifth

WooCommerce experts learn your eCommerce site

Whenever we get a new project, our developers take the time to learn about your site. They want to understand how the code was written and why. Moreover, coders take the time to learn the structure of your site and where files are located.

6 Sixth

Running security procedures on your WooComerce site

The next step in the process is for our team to run security procedures for your site. Our WooCommerce developer will create additional security measures for your store. This will improve the overall security of your site.

7

We run the first updates for your WooCommerce website

Now, we can finally run the first updates, maintenance, and support for your online store. The first time around can take a while especially if your store hasn’t been updated in a long time. Typically, updating plugins takes the longest to update.

8

We run support & maintenance for your WooCommerce store

Now, we can run cyclical support services for your site. This takes significantly less time than the first go around. For every maintenance service, you will receive a 👉 website care report 👈. In this report, you will find information about plugin updates, security, and site optimization.

Hire WooCommerce developers

When should I turn to WooCommerce website maintenance services?

Check out when you should turn to a WooCommerce maintenance company to handle all maintenance tasks. First of all, you want the ability to add new products, services, offers, and promotions consistently. You want to be able to easily manage shop inventory. Moreover, you want to be able to add new shop categories. Along with new payment options, delivery options, etc.

You want to test out your payment processes on a regular basis. This can be done with the help of developers. Or via an automation system that can test out your checkout process as often as you want without manual intervention.

Additionally, you want to improve the speed & performance of your eCommerce website. You are aware that high-performing shops lead to more conversions which makes you more money. Also, a fast online store will rank higher on Google and other search engine browsers. Lastly, you don’t want to rebuild your online shop from scratch and shove out a ton of money.

website development & support
Reliable support, latest technology & new versions

What do I gain from hiring WooCommmerce experts?

Freelance coders who work on WooCommerce shops may not always be reliable or have good communication skills. Additionally, freelancers do not always stick to deadlines for various reasons such as taking on too many clients. This can be frustrating and lead to more problems on your site.

Whereas if hire WooCommerce developers from a WordPress agency you gain:

  • strong communicators
  • proven expertise
  • stick to deadlines

Moreover, you’ll have a central point of contact with developers, QA testers, and project managers to answer any technical questions you may have.

Figma to WordPress conversion services
Duration of maintenance services

How long does WooCommerce maintenance take?

The length of time required to complete WooCommerce maintenance services will vary. The first time we run support & maintenance service it will take much longer than any other cyclical support.

When we run our preliminary WooCommerce maintenance services it can even take several days. This is for a few reasons. First of all, our developers need time to learn your project and decipher the code that was written. All of the time this code is outdated or just all over the place like spaghetti.

Secondly, it may take longer if your shop has been left alone for a long time and therefore has a heavy load of maintenance tasks. Moreover, most times plugin updates take a long time, and the more plugins you have, the longer the process. Also, security issues may cause for support process to run longer as well.

But once we get through that initial support service, the next routine services will only take a few hours as opposed to several days. The tasks included in our plans will be done fairly quickly once your shop is brought up to speed the first time around.

ASAP Front-End or WordPress Development
Supporting eCommerce stores & websites

Need support for WooCommerce, consider WordPress maintenance too!

WooCommerce cannot exist without WordPress. So if you are considering using WooCommerce maintenance service, you may want to consider one of our WordPress website maintenance plans as well.

Ideally, you want to maintain both to ensure that your entire site is running smoothly and efficiently. Moreover, the tasks associated with maintaining WordPress websites are similar to those of maintaining a WooCommerce shop. There are some subtle differences, but the major focuses are speed optimization, site security, and high performance. All these things will boost user experience and increase business.

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HTML to WordPress custom theme
Pricing Plans

WordPress Support Pricing Plans

Silver

$149 per month
  • Once a month WordPress & plugins updates
  • Once a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included monthly reports
Run a Support

Gold

$199 per month
  • Twice a month WordPress & plugins updates
  • Twice a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included every 2 weeks report
Run a Support

Platinum

$249 per month
  • Once a week WordPress & plugins updates
  • Once a week Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included weekly reports
Run a Support

Silver

CA$199 per month
  • Once a month WordPress & plugins updates
  • Once a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included monthly reports
Run a Support

Gold

CA$259 per month
  • Twice a month WordPress & plugins updates
  • Twice a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included every 2 weeks report
Run a Support

Platinum

CA$329 per month
  • Once a week WordPress & plugins updates
  • Once a week Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included weekly reports
Run a Support

Silver

£129 per month
  • Once a month WordPress & plugins updates
  • Once a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included monthly reports
Run a Support

Gold

£169 per month
  • Twice a month WordPress & plugins updates
  • Twice a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included every 2 weeks report
Run a Support

Platinum

£219 per month
  • Once a week WordPress & plugins updates
  • Once a week Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included weekly reports
Run a Support

Silver

€149 per month
  • Once a month WordPress & plugins updates
  • Once a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included monthly reports
Run a Support

Gold

€199 per month
  • Twice a month WordPress & plugins updates
  • Twice a month Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included every 2 weeks report
Run a Support

Platinum

€249 per month
  • Once a week WordPress & plugins updates
  • Once a week Backup of project
  • Included WordPress Security
  • Included e-mail support
  • Included weekly reports
Run a Support

Do you need a custom plan?

If you want to adjust one of the above plans to your needs or have more website to handle feel free to ask us directly. We’ll create special offer for you

Get WordPress Support
FAQS

FAQ about WooComerce repair, maintenance & support

Here are some answers to your most frequently asked questions about WooCommerce site maintenance services.

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Maintaining your own WooCommerce store can be a challenge that can go horribly wrong. If you are not tech-savvy or simply lack the time, it’s best to hand over maintenance and support to the experts. Developers have the technical expertise to be able to handle such tasks. Moreover, this way you can rest easy knowing that the initial investment you made to develop your online shop isn’t wasted. Consistent professional maintenance and support will keep your WooCommerce site running smoothly. Not to mention these services are typically less expensive than redeveloping a site that has crashed and can’t be restored.

Lastly, when you hand over your site to WooCommerce developers to maintain they run most updates and support on a staging site. This way your site continues to run. Moreover, any errors that occur during the maintenance process can be patched up before being moved to production. Therefore, reducing downtime. Plus our software engineers also have backups to restore all and any aspects of your store.

The short answer is yes you still need maintenance services even if you do not change your online shop.

Regardless of whether you making changes to your shop such as adding products or not. Technology is constantly changing and so you need to support your WooCommerce shop to keep up with the times. Regular maintenance services will ensure that your shop:

  • is compatible with the latest browser versions
  • responsive on all devices
  • has improved security
  • remove any errors or bugs

And so much more. So it’s best to choose maintenance services even if you don’t change anything because your site isn’t static.

The process of onboarding new customers to our WooCommerce support & maintenance services can be explained in 4 steps.

  1. Pick from one of our 3 plans. Then please let us know the number of additional development hours you need for website edits. You may also, decide to build a custom plan for your website maintenance services
  2. After that, we will ask for access to your WooCommerce shop & web hosting provider.
  3. Then we will start scanning your site to check what aspects need to be maintained, updated, fixed, etc.
  4. Now all that’s left for you to do is to relax knowing that the maintenance services of your eCommerce shop are in great hands.

While we created these maintenance plans to appeal to a wide variety of needs, we recognize that some clients might want something different. That’s why we ask you to 👉 contact us 👈 with your needs, and we’ll be more than happy to iron out the details with you.

Estimation of your project

Get a free quote of your WordPress project

dawid
Feel free to fill in the form below or contact me directly at dawid@acclaim.agency. I’ll get back to you within a few hours!
Dawid Stasiak
CEO & Founder at Acclaim

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Hire WooCommerce developers

Support for busy or non-techie website owners

If you want to keep your WooCommerce shop at 100%, contact us now! We’ll keep your online shop secure, fast-loading, up-to-date and working effectively.

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