Unlimited WooCommerce Support & Maintenance services

Stop losing money. Keep your store operating smoothly while we handle its speed, security, and routine maintenance. All of this is bundled into a straightforward monthly plan for you!

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Online shop development, and support services

Maintenance for your WooCommerce site

Unlock Your WooCommerce Potential with Unlimited Shop Support Services

Our Unlimited Shop Support Services are designed to empower your online business, providing a comprehensive suite of solutions to address all your WooCommerce needs, from seamless integration of plugins and themes to troubleshooting technical issues.

Our dedicated team of experts is committed to ensuring the smooth functioning of your online store. Whether you’re a seasoned e-commerce entrepreneur or just starting, our support services are tailored to cater to businesses of all sizes.

We offer continuous assistance, prompt resolutions, and proactive maintenance to keep your WooCommerce shop running at its peak performance.

With our unlimited support, you can focus on growing your business, confident that your online storefront is in capable hands. Elevate your WooCommerce experience and unlock the full potential of your e-commerce venture with our dedicated Shop Support Services.

Scaling, improving, updating WooCommerce site

How does limitless support help your online store grow smoothly?

If you need someone who can add new features, test out various solutions, and optimize your shop speed on an ongoing basis our WordPress experts can help. They handle these tasks, while you focus on your business.

Do you need someone who will monitor the uptime of your online shop, to ensure that it’s reliable 99.999% of the time? Acclaim WooCommerce developers can take care of that aspect for you. This way you don’t lose any conversions and money.

Why is eCommerce maintenance crucial?

E-commerce maintenance is crucial for several reasons, as it directly impacts the performance, security, and overall success of an online business. Here are some key reasons why maintaining an e-commerce website is essential:

Security
Bug Fixes and Performance Optimization
Load Time Optimization
User Experience

Regular updates and improvements contribute to a positive user experience, help protect against potential threats, and ensure the long-term success of the e-commerce venture.

Ongoing support for the WooCommerce store

Key features of unlimited WooCommerce Support services

Let’s review all the key features of unlimited WooCommerce website support services.

WordPress updates

Each WordPress site needs the core files to be updated. This holds significant importance for several reasons. Foremost, these updates supply essential security patches, integral for maintaining the safety of your website. The ongoing updating of WordPress is fundamental to ensuring its security.

Given that one-third of websites globally are constructed using WordPress, it becomes a prime target for malicious hackers. Consequently, regular updates are indispensable to fortify vulnerabilities that hackers may exploit to compromise your site’s security. Additionally, we execute WordPress updates to guarantee seamless compatibility with the latest browser versions across diverse operating systems.

Plugin updates

Another aspect of WordPress support is plugin updates. This update is important specifically for WooCommerce. WooCommerce is in the form of a plugin and needs to run properly, to ensure your online shop is running properly.

Updating plugins will help you gain new features. It will help you boost security, by patching up holes that are exploited by hackers.

Moreover, it will ensure compatibility between various plugins. Furthermore, compatibility between plugins and WordPress. Finally, it will ensure functionality, this way you can provide a good user experience.

QA testing & testing automation

Another valuable aspect of unlimited support for your WooCommerce support is QA testing and testing automation. After every update, our QA testers will sit down and manually click through your online shop. They will make sure that the functional or visual aspects of your site, don’t break due to the update of WordPress core or WordPress plugins.

Moreover, our QA testing department will create a testing automation. Much like QA testers, the automation will test that your site is functioning properly. It will also test visual aspects. If something has gone wrong, it will let the development team know that something needs fixing. Testing automation will run on your site after every update. But also, these tests will run on a cyclical basis to monitor your site. This way if something comes up, we can help you take action if this change was not intentional.

Testing out checkout processes

During WooCommerce support, you can depend on our developers to test out your checkout processes. The process can take on two forms. The first is a QA tester will manually click through the checkout process. The second is setting up an automatic test that will go through your payment process. The automatic test can be set up to run as often as you would like and see fit.

A reliable checkout process is a must-have to prevent losing business. Unlimited support can help ensure that your customers can purchase your product and service seamlessly.

Unlimited bug fixing

When it comes to our Unlimited WooCommerce Support package, unlimited bug fixing involves addressing errors that arise post-updates. For instance, if we update your WooCommerce plugin, and there’s suddenly an issue with customers being able to complete a purchase. Rest assured, we’ll promptly resolve this glitch, recognizing that it likely surfaced after the update.

Additionally, if we update your WordPress core, and the visual elements of your online store start to unravel unexpectedly, we’ll swiftly tackle and fix that issue, attributing it to the recent update.

Security

With a Woocommerce store, you are dealing with a lot of sensitive data from your customers. The primary goal is to avoid any vulnerabilities that may negatively impact the security of your site. This is critical for all sites as you have personal data and payment data, that you need to keep safe.

Our developers add additional functionalities to the code and database to protect you site. Moreover, we monitor the security of your site. If there are any security issues we remove any malware and protect your site from hackers.

Server monitoring

Uptime monitoring is crucial for your online shop. Ideally, you want 99% uptime to lose as little business as possible. Downtime means potential revenue loss.

Server uptime monitoring ensures that your website is available to customers when they want to make a purchase. Thus contributing to business continuity.

A website that is consistently available and responsive contributes to a higher conversion rate. If your WooCommerce shop experiences downtime during peak shopping hours you could miss out on significant sales opportunities.

Online shop speed & performance

Speed optimization should be your top priority for your online shop. The faster your WooCommerce shop, the more conversions. The higher your conversion rates, the more money you will make. We try to ensure that our WordPress websites load in under 2 seconds. Some ways we can achieve this include:

Implement a CDN
Optimize Images
Minimize HTTP Requests
Enable Browser Caching

Among other things. Optimizing the speed and performance of your online shop is essential for providing a positive user experience and staying competitive in the online marketplace.

Online shop backups

Unlimited WooCommerce support services include regular backups of your WooCommerce shop to ensure data integrity and prevent potential data loss. These backups encompass critical elements such as:

product listings,
customer information,
and transaction data.

Thanks to our backup services your business can safeguard their e-commerce operations. Furthermore, backups can enable quick recovery in the event of unexpected issues or disasters.

Staging site

Employing a staging platform during WooCommerce support is indispensable for examining and affirming alterations before their deployment on the active website. This guarantees the detection and resolution of potential errors or glitches without causing any adverse effects on the site’s operational efficiency. It establishes a regulated setting for integrating updates, plugins, or theme adjustments.

Also, it reduces the likelihood of disturbances to the end user’s interaction with the primary website. Moreover, a staging platform facilitates developer collaboration and the evaluation of alterations. Thus nurturing a cooperative and flawless development procedure.

BETTER SITE SPEED EQUALS MORE BUSINESS

eCommerce store speed optimization statistics

The faster your online shop loads the rate of conversions goes up. If your shop is slow-loading and has overall poor performance, you will have significantly fewer conversions. This second statement can greatly impact your business and lower sales.

We created a chart based on statistics provided by Queue-it which shows that a site that loads in one second or less has higher conversion rates than a shop that loads in 2 or 3 seconds. And more than a shop that loads in 4 seconds.

In fact a site that loads in 1 second has 4.5x more conversions, than an online shop that loads in 4 seconds. Everything on that shop is the exact same. It has the same products, theme, content, etc. The only difference is speed and performance. This just further proves, how important speed is when it comes to conversion rates.

According to ContentKing, Amazon has done a study in which they show that every 100ms added to page load time costs them 1% in sales. For such a big company this can mean millions of dollars lost. But it is something to consider even if you are a small shop owner.

WooCommerce experts make a difference for your online shop

What makes Acclaim Unlimited WooCommerce Shop Support different?

Let’s check out the key elements that make Acclaim Unlimited WooCommerce shop support different, from others on the market.

Easy point of contact

Communicating with our experts

We acquaint our clientele with a communication platform like Slack so they can engage in discussions with our developers, QA testers, and project managers, addressing all aspects related to their website.

Slack provides an optimal space for posing essential queries and receiving prompt responses. It serves as a great space for sharing insights that contribute to the enhancement of your site. While Slack is an effective real-time communication tool, it’s essential to acknowledge that amidst high activity, some information might be overlooked. But this is a characteristic inherent to this type of platform.

Task management

Send us support tickets

Our team uses ClickUp for more comprehensive communication and planning. You will be given access to ClickUp for your site, so that you have the ability to formulate tasks that need attention during maintenance services.

You can establish priority levels for each task. Thus designating urgency accordingly. Whether a task requires immediate attention or can be addressed at a later stage, you have the flexibility to set priorities ranging from none to low, normal, or high. This system enables us to discern tasks demanding immediate focus and those that can be addressed at a more convenient pace.

Furthermore, you can provide feedback through comments on each task. Thus offering your perspective. These comments can also serve as concise progress reports. ClickUp allows for the inclusion of various media, such as photos, videos, and documents. You can enrich the task details and facilitate our understanding of your needs. Reciprocally, we can provide the same, ensuring you have a comprehensive overview of your website’s current status.

Predictable & stable subscription rates

Fixed monthly rate

Experience pricing transparency with our unlimited WooCommerce online shop Support. Enjoy a consistent monthly subscription that remains unchanged. Therefore, providing you with clarity on your monthly expenses and the inclusions within that cost. This consistency also extends to our limitless WordPress development package and the comprehensive WordPress development & design package.

Have peace of mind, with a monthly subscription fee, remains constant, irrespective of the workload or hours invested. Say goodbye to startup fees and extra charges. This approach empowers you to manage your company’s budget effectively when making investments in your website.

Stay in the loop about your online shop

Maintenance reports

Whenever we perform maintenance services on your website, we produce a comprehensive report. Within this report, you will discover details about the quantity of plugins that underwent updates. Information about the most recent version of WordPress supporting your site will be provided. You will be provided with information on whether the WooCommerce plugin was updated. Additionally, insights regarding the security status of your site will be outlined.

Furthermore, the report will display the number of backups generated during the maintenance, along with the overall total in your possession. Lastly, you will receive information about website performance enhancement, speed optimization, and uptime monitoring. Check out our PDF maintenance report

Flexibility & control of WooCommerce help

Pause & cancel anytime you need

Infinite WooCommerce online shop support solutions provide the flexibility to temporarily halt or terminate at your convenience. You have the option to temporarily suspend these services, perhaps for a month, and then request reactivation in the subsequent month, with the remaining duration seamlessly transferring to the new cycle.

Moreover, the termination of these services is hassle-free and penalty-free at any given moment. There are no concealed fees or penalties associated with discontinuing these services.

Easy to understand WooCommerce support agreements

Contracts

We enter into a formal agreement with our clients, stipulating transparent terms of collaboration. Our contract entails no charges for cancellation or initiation, ensuring a mutual understanding between both parties. Additionally, should you opt to discontinue our maintenance services, a one-month notice period is required.

Upon signing our agreement for comprehensive WordPress site support, you receive all the benefits outlined without any undisclosed expenses. Even if a task requires X number of hours, we undertake it within the contract’s scope, with no additional charges to you.

Why unlimited WordPress WooCommerce support is worth it?

Benefits of limitless WooCommerce maintenance services

Let’s review some benefits of taking advantage of limitless WooCommerce site maintenance services.

Enhanced Store Stability

WooCommerce shop support services play a pivotal role in enhancing shop stability by providing timely assistance and troubleshooting. Thus ensuring that any technical issues are promptly addressed. With dedicated support, shop owners can rely on expert guidance to optimize their online stores. Therefore, resulting in a more resilient and efficient e-commerce platform.

Regular updates, performance monitoring, and proactive maintenance offered by WooCommerce support contribute to the overall stability of the shop. Ultimately fostering a seamless and reliable shopping experience for customers.

Faster Issue Resolution

WooCommerce Support prioritizes efficient issue resolution by offering a dedicated team of experienced professionals well-versed in the intricacies of the platform. Our team of developers respond to urgent tasks immediately or ASAP. Whereas high priority tasks we respond within 2 business days. Anything as that is normal or low priority we respond within 5 business days. WordPress experts reply within our working hours Monday to Friday from 8am to 6pm. We do not offer SLA, but we will still try to get to your tasks ASAP.

Lastly, WooCommerce Support leverages its extensive knowledge base to provide quick and accurate solutions, minimizing downtime for businesses relying on the WooCommerce ecosystem.

Scalability

WooCommerce support can aid scalability by offering guidance on optimizing store performance to handle increased traffic and sales volumes. Support teams can assist in implementing scalable solutions such as:

cloud hosting,
caching mechanisms,
and load balancing to ensure your store remains responsive during periods of high demand.

Additionally, they can provide recommendations for scaling your product catalog, integrating with third-party services, and expanding your store’s functionality to accommodate growth effectively.

Increased Conversion Rates

By providing responsive and knowledgeable assistance, WooCommerce Support instills confidence in customers, alleviating concerns and encouraging them to complete their transactions.

The availability of reliable support not only fosters customer trust but also contributes to higher conversion rates as shoppers feel supported and valued throughout their buying process.

Time and Cost Savings

WooCommerce Support streamlines the troubleshooting process, saving time by promptly addressing any issues that may arise during e-commerce operations.

Furthermore, the cost-saving benefit lies in ensuring a smooth and uninterrupted online shopping experience for customers. Ultimately reducing the need for costly emergency interventions.

Peace of Mind for Store Owners

Gain peace of mind as an online shop owner with a dedicated team ready to assist with technical challenges and inquiries. With reliable support in place, as a retailer you can focus on growing their business, confident that any issues will be promptly addressed.

This sense of security not only ensures a smoother operation. But also allows you to invest more time and energy in strategic planning and business development.

Pricing Plans

Pricing of Unlimited WooCommerce Support & Maintenance services

Silver Unlimited Package

less than 10 subpages and
less than 1k organic traffic/mo

$449 per month For small websites

Monthly WordPress and plugin updates
Unlimited immediate bug fixes post-updates
Monthly website backups
Detailed monthly reports
Monthly website audits
Continuous uptime monitoring
Direct Slack communication
Thorough QA testing
Cancel anytime

Start now!

Gold Unlimited Package

10-20 subpages and
1-10k organic traffic/mo

$599 per month For average-size websites

Everything from the Silver Unlimited Package, plus:
Bi-weekly WordPress and plugin updates
Unlimited immediate bug fixes post-updates
Bi-weekly website backups
Detailed bi-monthly reports
Monthly website audits
Continuous uptime monitoring
Direct Slack communication
Thorough QA testing
Constant security monitoring
Cancel anytime

Start now!

Platinum Unlimited Package

more than 20 subpages and
more than 10k organic traffic/mo

$699 per month For large websites

Everything from the Gold Unlimited Package, plus:
Weekly WordPress and plugin updates
Weekly website backups
Weekly Google PageSpeed optimization
Detailed weekly reports
Hosting & Domain management
Cancel anytime

Start now!

Silver Unlimited Package

less than 10 subpages and
less than 1k organic traffic/mo

£349 per month For small websites

Monthly WordPress and plugin updates
Unlimited immediate bug fixes post-updates
Monthly website backups
Detailed monthly reports
Monthly website audits
Continuous uptime monitoring
Direct Slack communication
Thorough QA testing
Cancel anytime

Start now!

Gold Unlimited Package

10-20 subpages and
1-10k organic traffic/mo

£469 per month For average-size websites

Everything from the Silver Unlimited Package, plus:
Bi-weekly WordPress and plugin updates
Unlimited immediate bug fixes post-updates
Bi-weekly website backups
Detailed bi-monthly reports
Monthly website audits
Continuous uptime monitoring
Direct Slack communication
Thorough QA testing
Constant security monitoring
Cancel anytime

Start now!

Platinum Unlimited Package

more than 20 subpages and
more than 10k organic traffic/mo

£549 per month For large websites

Everything from the Gold Unlimited Package, plus:
Weekly WordPress and plugin updates
Weekly website backups
Weekly Google PageSpeed optimization
Detailed weekly reports
Hosting & Domain management
Cancel anytime

Start now!

Silver Unlimited Package

less than 10 subpages and
less than 1k organic traffic/mo

€449 per month For small websites

Monthly WordPress and plugin updates
Unlimited immediate bug fixes post-updates
Monthly website backups
Detailed monthly reports
Monthly website audits
Continuous uptime monitoring
Direct Slack communication
Thorough QA testing
Cancel anytime

Start now!

Gold Unlimited Package

10-20 subpages and
1-10k organic traffic/mo

€599 per month For average-size websites

Everything from the Silver Unlimited Package, plus:
Bi-weekly WordPress and plugin updates
Unlimited immediate bug fixes post-updates
Bi-weekly website backups
Detailed bi-monthly reports
Monthly website audits
Continuous uptime monitoring
Direct Slack communication
Thorough QA testing
Constant security monitoring
Cancel anytime

Start now!

Platinum Unlimited Package

more than 20 subpages and
more than 10k organic traffic/mo

€699 per month For large websites

Everything from the Gold Unlimited Package, plus:
Weekly WordPress and plugin updates
Weekly website backups
Weekly Google PageSpeed optimization
Detailed weekly reports
Hosting & Domain management
Cancel anytime

Start now!

Looking for something cheaper? or… Need something more complex?

Describe your needs and we’ll create something special for you!

Let’s talk!

FAQS about unlimited WooCommerce Shop Support

Check out some answers to your most frequently asked question about unlimited WooCommerce online store support services.

Learn More

Firstly, we choose the ideal plan from our three offerings that best suits your online shop. Alternatively, if you prefer a tailored approach, you can opt to create a custom plan specifically designed for your website maintenance needs.

Following that decision, we kindly request access to your WordPress site and web hosting service. Once granted, we embark on a comprehensive scan of your site to identify areas requiring maintenance, updates, fixes, and more. Simultaneously, we bolster your site’s security with additional measures, such as the implementation of two-factor authentication (2FA) for login, amongst many others.

We also establish protocols to ensure your site functions seamlessly in a staging environment or testing setup. Concurrently, we kick off the initial updates and support for your website. Rest assured, your WooCommerce online shop is in capable hands, allowing you to relax with confidence.

We are available Monday to Friday from 8 am to 4 pm EST.

No, we do not offer SLA. So if something falls apart or breaks down on your online shop at 2am we will resolve the issue the next day during our regular business hours. Our team is avaliable to you Monday to Friday from 8am to 6pm CET (2am to 12pm EST). If something happens on the weekend, once again we will get to it during the working week.

Have no fear, we can help you with more than just unlimited WooCommerce support. Here at Acclaim we have dedicated teams that can help you with:

Unlimited UI/UX Design
Unlimited WordPress Development
Unlimited WordPress Support & Maintenance
SEO services

And so much more. If you have a specific need, drop us a line and let’s create a plan that aligns with your needs.

Unlimited WordPress Support & Maintenance

Take care of your website, now!

Feel free to fill in the form below or contact me directly at dawid@acclaim.agency. I’ll get back to you within a few hours!

Dawid Stasiak

CEO & Founder at Acclaim

Acclaim Top WordPress Developers in Poland

Run My Project

Testimonials

I cannot speak more highly of Dawid, Daniel and the entire Acclaim team. They have been incredible in how fast they delivered extremely high quality code, with little to no need for QA. Not only did they deliver on everything that we had spec’ed out, but they also implemented significant improvements on their own. Cannot recommend them enough!

Dan Pilat
Co-Founder at The Decision Lab

Dawid and the team are great to work with, reliable, effective, and high quality. Their communication and responsiveness is excellent and we’ve really valued working with them. Highly recommended!

Gordon McLachlan
Managing Director of Primate

Finishing the project on time and under budget, Acclaim developed a quality website that aligned with project goals. Communication between teams was excellent, making it easy to implement changes throughout the project. Their responsive team lead ensures the project ran smoothly.

Arlo Gilbert
Founding CEO at Osano

Thanks to the new website that the Acclaim team launched, the company now has a complete rebrand wherein they are more modern, easier to understand, and more competitive in their field overall. The company credits the team’s success to their communication and responsiveness.

Dariusz Łukowski
Senior Product Designer at INT4

Acclaim have always been a pleasure to work with. They listen carefully to the project requirements, but also offer invaluable feedback and suggestions. I found Acclaim efficient, reliable and professional.

Jowita Emberton
CEO & Founder at Brandpa

The guys from Acclaim are always very fast to fulfill my desires on a high quality level. They not just realize my ideas – they improve them. The quick communication and creative proposed solutions lead to a productive cooperation. I’m working in Germany and never met these guys personally. But it feels, like they are a part of my team and always around the corner.

Philipp Arnoldt
DoP & Photographer at Philipp Arnoldt

Ready to soar beyond the hassle of managing your WooCommerce store?

Launch your e-commerce into cosmic success

Our expert team propels your store into orbit, handling all support tasks. Prepare for liftoff to a stress-free, stellar shopping experience!

Skyrocket My WooCommerce